Edmonton-based · Serving all of Alberta
Managed IT Services in Edmonton
Focus on your business, not the helpdesk. AAA NetworkX delivers reliable, security-first IT services for Edmonton clinics, dental offices, law firms, and accounting practices, with predictable monthly pricing and a real human on every call.
What you get with our Managed IT plan
- Unlimited remote & on-site support during business hours
- 24/7 monitoring of servers, firewalls, endpoints & cloud
- Microsoft 365 / Entra ID administration & security
- Patch management & quarterly vulnerability reviews
- Backup & disaster recovery, tested every quarter
- Dedicated virtual CIO & quarterly business review
We work with the platforms our clients rely on
Microsoft 365
Azure
Cisco Meraki
Fortinet
Veeam
Nokia
Juniper
Our services
Everything you need from an IT partner, under one roof
End-to-end services delivering security, performance, and scalability for Edmonton small and mid-sized businesses.
Managed IT (Edmonton)
Unlimited helpdesk, on-site support, monitoring, patching, vCIO, and proactive infrastructure management for a flat monthly fee.
Learn moreCybersecurity (Edmonton)
Layered protection: assessments, MDR, phishing testing, dark-web monitoring, awareness training, and incident response.
Learn moreCloud & Microsoft 365
Plan, migrate, secure, and manage Microsoft 365, Azure, and AWS workloads. Identity, backup, and compliance baked in.
Learn more
Industries we serve
IT built around how your industry actually works
We specialize in regulated, document-heavy small and mid-sized businesses across Edmonton.
Medical Clinics
EMR security, PIPEDA compliance, on-site response, after-hours support.
Dental Offices
Dentrix & Tracker support, imaging server uptime, compliance & backup.
Law Firms
Document management security, encrypted email, secure remote access.
Accounting Firms
QuickBooks/Sage hosting, tax-season uptime, multi-factor everywhere.
4h
on-site response in Edmonton
24/7
monitoring & alerting
98%
helpdesk satisfaction target
100%
Edmonton-based support
Why AAA NetworkX
A senior engineer answers your call. Not a script.
Most Edmonton SMBs don’t need a 200-person MSP. They need a focused team that knows their stack, picks up the phone, and treats every outage like their own.
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Senior engineers, not tier-1 scripts.
Every ticket is triaged by an engineer who can actually fix it.
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Security-first by default.
MFA, EDR, immutable backups, and patch SLAs are baked into every plan.
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Predictable monthly pricing.
Flat per-user pricing with no surprise overage bills at month-end.
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Quarterly business reviews.
We bring you a roadmap and budget, not just a ticket count.
This month at a glance
99.98%
uptime across managed clients
“We switched from a national MSP because we wanted someone in Edmonton who would actually walk into the clinic. AAA NetworkX rebuilt our whole network in a weekend, locked down our EMR access, and our staff finally stopped losing time to IT.”Practice Manager · Edmonton family medical clinic (24 staff)
Resources
From the AAA NetworkX blog
Practical, jargon-free guides for Edmonton small business owners and operations leads.
Managed SOC Cost 200 Employee Firm: Canada 2026
Read article →
vMotion Failed at 14 Percent: Causes and Verified Fix
Read article →
FAQ
Edmonton businesses ask us
What size of business do you typically support? +
Our sweet spot is Edmonton-area businesses with 5 to 100 staff: clinics, dental offices, law firms, accounting practices, and small industrial operations. We onboard new clients with a discovery week so the first 30 days deliver visible improvements, not invoices.
How fast do you respond if something breaks? +
Critical issues (server down, ransomware indicators, full-office outage) are responded to within 15 minutes by an engineer. Standard tickets get a first response within one business hour, and we’re on-site in Edmonton within four hours when needed.
Do you do project work or only managed services? +
Both. Managed services are our core, but we also handle one-off projects: office moves, network redesigns, M365 tenant migrations, server replacements, and security uplifts. Existing managed clients get priority scheduling and a project rate discount.
Can you work with our existing IT person? +
Yes. Many of our clients keep an internal IT lead and use us for after-hours coverage, escalations, security tooling, and projects. We’re comfortable working under a co-managed model.
What does pricing typically look like? +
Flat per-user, per-month, usually $145 to $225 per user, depending on the security tooling included and whether servers are in scope. Pricing is predictable, with no “ticket counters” or after-hours surcharges in business hours.